The right technology solution starts with an open mind, not an open wallet.
You have ideas about your business. We have ideas about technology. A two-way dialogue will ensure that your technology will be an investment, not an expense.
What makes our partnership successful
Communication
Through our communication with you, we craft custom solutions that best serve your needs. We approach your business with open minds and a blank canvas.
Accountability
Mistakes can be expensive. But they can exact an even higher price on your business relationships. As tough as it may be, we own up to our mistakes and fix them at our own expense. Because the cost will never outweigh the value of our partnerships.
Proactive Approach
Technology is a moving target. To stay ahead of the game we need to think proactively. Working with us is like playing chess with a partner, not an opponent. Together we can see twice as many moves ahead.
We’re not in the business of selling hammers.
When all you have to sell is a hammer,
everything looks like a nail. That’s why
we offer an entire toolbox of technology
solutions.
We don’t peddle products or preconceived
ideas. You may need an in-house solution.
You may need cloud. You may need both.
With a thorough understanding of your
business, we’ll arrive at a technology
solution that meets your unique needs.
We specialize in small business IT support
and proudly serve the greater Baltimore
area. Contact us today to learn more.
Save what matters with Backup
Data is the most critical asset you own. Lose it and your business will be wiped out. In fact, research conducted by Gartner reveals that 94% of businesses that suffer a data loss are put out of business permanently. On the other hand, the right backup can have you back in business within hours.
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Flexible solutions with Cloud
You can shape it to meet your immediate needs. You can stretch and scale it for future growth and demand. And you can pay for only what you need. Which is why Cloud solutions are enticing. They offer any business the security and agility usually enjoyed by large enterprises.
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Catering to your needs with Consult
In today's high-tech world more and more organizations seek IT consulting help in order to keep up with technology demands of 21st century. After a thorough analysis, most consultants make recommendations and walk away leaving the already busy staff with goals and an extensive to-do list that never get accomplished. RTS has proven that our Start-to-Finish approach is the only way to go. That is why all of our solutions are going to be implemented and trained on by our experienced engineers, leaving your staff more productive with better tools and more efficient environment.
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No hassle with Managed Services
Our all-inclusive managed services plan covers all your network needs without any hidden extras- no more surprises when you open your monthly bill.
Our ticketing system ensures that everybody in your organization has direct access to unlimited help desk support. That means unlimited live, local tech support (onsite and offsite) with a guaranteed 45 minute response time.
Work anywhere with V-File
Work anywhere, anytime using our v-file system. Our remote file sharing service that connects your employees and customers as never before. Access your files with ease and say good bye to complicated VPN.
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